Advertiser Terms

1. Scope

These terms govern the relationship between businesses that place sponsored ads on Slooin and Slooin's operator (Orçun Özdemir, a natural person). The Slooin Terms of Use and Privacy Policy also apply. By ticking the confirmation box on the application form, you accept these terms.

2. Application and review

Only the owner or an authorised representative of the place may apply. The information you provide (place name, location, type, photos, contact phone number) must be accurate.

Every application is reviewed by a moderator. An application may be rejected with a written reason; nothing is charged for a rejected application.

You can withdraw your application at any time before payment; nothing is charged for a withdrawn application.

3. Payment

Payment for an approved application is made in the app through Apple (App Store) or Google (Google Play). The payment is collected by the relevant store; your card details never reach us. The price shown by the store on the payment screen applies and includes taxes; the store issues the payment receipt.

Payment for an approved application must be made within 7 days of the approval date; otherwise the application expires and you need to apply again.

4. Publication and display

The ad goes live as soon as the payment is verified and runs for the number of days you chose. If you pay again for a live ad, its duration is extended by that amount.

The ad is always shown with the "Sponsored" label, in the places you chose (Explore list, home feed, moments strip) and spaced out between regular content. The target area is the province or district where your place is located: with the district option, the ad is seen by people within about 10 km of your place and by people who live in that district and have agreed to receive suggestions based on their area; with the province option, by the whole province.

No specific number of views, taps, visits or sales is guaranteed. The counters you see in the app are daily totals; if a person sees an ad more than once in a day, it is counted once.

5. Content rules

You are responsible for the accuracy of the ad content (photo, message, place details) and for ensuring that it does not infringe the rights of third parties (copyright, trademark, personality rights).

The following are not accepted: misleading or untrue content; content contrary to the law or the Community Rules; products and services whose advertising is prohibited or restricted by law (for example alcoholic beverages, tobacco products, gambling, prescription medicines); and content that disparages another business. Ads must comply with the Turkish Regulation on Commercial Advertising and Unfair Commercial Practices.

6. Stopping an ad

A live ad may be stopped, with a written reason, if it turns out that it breaches these terms, that the information provided is false, that a justified complaint has been received about it, or that the place has closed permanently. You are notified of the decision, and it appears with its reason on the Sponsored ads screen. No refund is given for an ad stopped because it breached these terms.

You can object to a stopping decision at destek@slooin.com. If the objection is upheld, the ad goes live again and the time lost during the interruption is added.

7. Refunds and withdrawal

Because the advertising service starts being performed immediately once the payment is verified, there is no right of withdrawal after payment (Article 15/1-(ğ) of the Turkish Distance Contracts Regulation). This does not restrict the stores' own refund processes: refunds of payments made through Apple are decided solely by Apple (reportaproblem.apple.com); for Google Play payments, a refund can be made by Google or by the operator. If your payment is refunded, the ad is removed.

If the ad cannot be shown for a reason attributable to the operator (technical failure, suspension of the service), it is extended free of charge by the time lost; if this is not possible, a Google Play payment is refunded, and for an Apple payment you are given the information you need to request a refund.

8. Personal data

No user's personal data is passed to the advertiser; you only see total counters. Your data (application, contact phone number, payment record) is processed for the purposes and periods set out in the Privacy Policy: the contact phone number is deleted 90 days after the campaign ends, and the payment record after 1 year.

9. Liability

Slooin does not undertake that the ad will produce any particular commercial result. Except in cases of intent or gross negligence, the operator's liability is limited to the fee paid for the ad concerned.

10. Changes and governing law

If these terms change, the change is announced in the app; a live ad is governed by the terms in force at the time of payment. These terms are subject to the law of the Republic of Turkey. Contact: destek@slooin.com.