Advertiser Terms

1. Scope

These terms govern the relationship between people and organisations that place sponsored ads on Slooin (advertisers) and Slooin's operator (Orçun Özdemir, a natural person). The Slooin Terms of Use and Privacy Policy also apply. By ticking the confirmation box in the last step of the advertising flow, you accept these terms. These terms apply to place, event and venue-less brand or product ads, and to boosting your post.

2. Application and publishing

Place ads may only be placed by the owner or an authorised representative of the place, event ads by the event organiser, and brand or product ads by the owner or an authorised representative of the brand; a user boosting a post may only boost their own post. The information you provide (name, location, type, photo, video, link) must be accurate.

Your ad goes live as soon as payment is completed; there is no moderator approval before publishing. Slooin reviews live ads and user reports; an ad that breaches these terms is stopped with a written reason.

You can withdraw your application at any time before payment; nothing is charged for a withdrawn application.

3. Payment

Payment for the ad is made in the app through Apple (App Store) or Google (Google Play). The payment is collected by the relevant store; your card details never reach us. The price shown by the store on the payment screen applies and includes taxes; the store issues the payment receipt.

If payment isn’t completed, your ad waits in Your ads for 7 days and you can pay there to publish it; if it isn’t paid within that time, it expires.

4. Publication and display

The ad goes live as soon as the payment is verified and runs for the number of days you chose. If you pay again for a live ad, its duration is extended by that amount.

The ad is always shown with the "Sponsored" label, in the places you chose (home feed, between moments, Explore map) and spaced out between regular content. The target area is the province or district of the place in the ad (the venue, the event location or the place in the boosted post): with the district option, the ad is seen by people who are within that district at the time and by people who live in that district and have agreed to receive suggestions based on their area; with the province option, by the whole province. For venue-less (brand, product or service) ads, the target area is a province, a district or all of Türkiye, and the ad is not shown on the map. An event ad cannot run past the event date; it ends 6 hours after the event starts. A payment received after the event has started is not published; the information needed for a refund is provided. If you choose age groups, the ad is shown only to people in those groups who have given permission; reach may therefore be smaller and the price does not change. If you boost your post, you can choose only your own public memory from at least 1 hour ago; the ad appears only in the feed and people you tagged aren’t on the card. If you delete or hide the post, or make your profile private, during the campaign, the ad stops right away.

No specific number of views, taps, visits or sales is guaranteed. The counters you see in the app are daily totals; if a person sees an ad more than once in a day, it is counted once.

5. Content rules

You are responsible for the accuracy of the ad content (photo, message, place details) and for ensuring that it does not infringe the rights of third parties (copyright, trademark, personality rights).

The following are not accepted: misleading or untrue content; content contrary to the law or the Community Rules; products and services whose advertising is prohibited or restricted by law (for example alcoholic beverages, tobacco products, gambling, prescription medicines); and content that disparages another business. Ads must comply with the Turkish Regulation on Commercial Advertising and Unfair Commercial Practices.

Places that serve alcohol or tobacco (bars, pubs, taverns, nightclubs, hookah cafés) may promote their venue, atmosphere, food and events; the name, brand, price, promotion or image of these products may not appear in the ad.

If your ad includes a video, you must hold the rights to its sound and music and the consent of anyone who can be identified in it; videos with copyrighted music or people filmed without permission are not accepted.

A link added to the ad must lead to a safe page related to your ad (menu, website, booking, ordering, tickets, purchase or registration). Misleading pages that collect personal or payment data, shortened links and pages that are changed after publishing so they no longer relate to the ad are not accepted. You are responsible for the content of the linked page and for any personal data processed there.

6. Stopping an ad

A live ad may be stopped, with a written reason, if it turns out that it breaches these terms, that the information provided is false, that a justified complaint has been received about it, or that the place has closed permanently. If 5 different users report an ad, it is paused automatically until it is reviewed; if it is found to follow the rules, it goes live again for the remaining time. You are not told who reported it. You are notified of the decision, and it appears with its reason on the Your ads screen. No refund is given for an ad stopped because it breached these terms.

You can object to a stopping decision at destek@slooin.com. If the objection is upheld, the ad goes live again and the time lost during the interruption is added.

7. Refunds and withdrawal

Because the advertising service starts being performed immediately once the payment is verified, there is no right of withdrawal after payment (Article 15/1-(ğ) of the Turkish Distance Contracts Regulation). This does not restrict the stores' own refund processes: refunds of payments made through Apple are decided solely by Apple (reportaproblem.apple.com); for Google Play payments, a refund can be made by Google or by the operator. If your payment is refunded, the ad is removed.

If the ad cannot be shown for a reason attributable to the operator (technical failure, suspension of the service), it is extended free of charge by the time lost; if this is not possible, a Google Play payment is refunded, and for an Apple payment you are given the information you need to request a refund.

8. Personal data

No user's personal data is passed to the advertiser; you only see total counters. Your data (application, payment record) is processed for the purposes and periods set out in the Privacy Policy: the payment record is deleted after 1 year.

9. Liability

Slooin does not undertake that the ad will produce any particular commercial result. Except in cases of intent or gross negligence, the operator's liability is limited to the fee paid for the ad concerned.

10. Changes and governing law

If these terms change, the change is announced in the app; a live ad is governed by the terms in force at the time of payment. These terms are subject to the law of the Republic of Turkey. Contact: destek@slooin.com.